Translating complex engineering concepts into crystal clear, user-centric assets. Leveraging 19+ years of IT experience across DDLC, Quality Assurance, and Scrum facilitation to accelerate team velocity and product usability.
Years IT
Experience
Years in QA &
Testing
Years Tech
Writing
Years Scrum
Mastering
Bridging the gap between engineering build cycles and end-user understanding.
End-to-end authoring of API specifications, User Manuals, Release Notes, BRDs, and Technical Specs perfectly tailored for developers and end-users.
Expertly conducting sprint planning, daily stand-ups, sprint reviews, and retrospectives. Utilizing JIRA, Azure DevOps, and Confluence to track velocity.
Pioneering the use of ChatGPT and Gemini for advanced prompt engineering, content drafting, technical clarity enhancement, and rapid prototyping.
Designing comprehensive training materials, video tutorials, onboarding hubs, and structured workflow/architecture diagrams using Visio and Adobe Captivate.
New Age Global Solutions | 2014 – 2017
Managed final delivery of technical content. Drafted BRDs, user manuals, and detailed process flows.
Enterprise IT | 2004 – 2013
10 years progressive experience in software testing across manual and process-driven enterprise QA environments.
Advanced integration of AI in product scaling.
Certified in deploying Google Gemini for tech workflows.
Practical use cases & documentation velocity optimization.
Udemy Course Certification
Cognixia Academy
Career Path Academy
Madras University, India