~/portfolio $ whoami

Aswin S

$ role --current "DevOps Engineer"

Experienced IT professional with 7+ years of expertise in application support, production support, and incident management within high-availability environments. Passionate about DevOps — leveraging automation, cloud technologies, CI/CD pipelines, and infrastructure-as-code to drive operational efficiency.

Contact Projects

Chennai, India +91 9159151003 aswinsrinivasan753@gmail.com

aswin@devops ~ profile.sh

$ cat profile.json

// Engineer Profile
{
  "name": "Aswin S",
  "role": "DevOps Engineer",
  "experience": "7+ years",
  "location": "Chennai, IN",
  "stack": [
    "AWS", "Docker",
    "Terraform", "Jenkins",
    "Linux", "K8s"
  ],
  "status": "Open to work"
}

$ _

Years Experience

Enterprise Projects

24/7

Production Support

ITIL

Certified Practices

work_experience

Experience

L3 Support Engineer

Mphasis

May 2023 – Present

Managed end-to-end incident lifecycle following ITIL practices, ensuring SLA adherence and high availability of production systems
Monitored application workflows and batch processes, identifying failures and ensuring CI/CD pipeline continuity across environments
Utilized ITRS Geneos and monitoring tools to track system performance and proactively resolve alerts
Performed Linux/Unix server administration, log analysis, and troubleshooting for improved reliability
Assisted in deployment activities, environment configuration, and release validation across dev/staging/prod
Executed complex SQL queries for troubleshooting, data validation, and reporting

L1/L2 Support Engineer

Urbaser

Jul 2021 – Feb 2023

Assisted in application deployments and release activities by validating builds and performing smoke testing
Analyzed application and server logs to identify errors, support debugging, and reduce resolution time
Worked on Linux-based systems for operations, file management, and troubleshooting

L1/L2 Support Engineer

Accenture

May 2018 – Mar 2021

Monitored system alerts and application health, ensuring proactive issue detection
Executed SQL queries for data validation, issue analysis, and reporting
Maintained SOPs and knowledge base articles to streamline support and improve resolution time

Internship

IIT Madras

6 Months

tech_stack

Skills

⚡ Technical Skills

Linux Admin AWS Cloud CI/CD Pipelines Jenkins Git / GitHub Docker Dockerfile Terraform (IaC) Kubernetes SQL Queries ServiceNow ITRS Geneos AutoSys App Deployment Infra Monitoring

🧠 Professional Skills

Application Support Production Support Incident Management Problem Management Release Management ITIL Framework SLA Management Root Cause Analysis Log Analysis System Monitoring Troubleshooting Env Management Cross-functional Continuous Improvement

repositories

Projects

GUVI – IIT Madras

DevOps & AWS Project

May 2025 – Nov 2025

Designed and deployed scalable cloud-based applications using AWS services
Built CI/CD pipelines using Jenkins to automate build, testing, and deployment
Deployed containerized applications using Docker and Kubernetes
Managed source code using Git and GitHub for version control
Implemented monitoring and logging solutions for performance tracking
Automated infrastructure provisioning and configuration

Mphasis

FedEx Solution

Jul 2023 – Present

Utilized SQL Developer for complex queries and session blockage analysis
Performed system health checks including UI validation and job failures
Monitored and managed batch jobs using AutoSys
Managed incidents and service requests using ServiceNow with SLA compliance
Used ITRS Geneos for monitoring and proactive alerting
Managed multi-server environments using Putty and WinSCP

Urbaser

CIMB Bank Project

Jul 2021 – Feb 2023

Provided end-to-end application support for system availability
Troubleshot application issues and conducted root cause analysis
Maintained and optimized applications with updates and patches
Collaborated with development teams on defects and enhancements

Accenture

OAKS Project

May 2018 – Mar 2021

Managed incident and event tickets ensuring SLA resolution
Supported enterprise apps including Mainframe and Salesforce
Provided 24/7 production support in rotational shifts
Followed ITIL best practices for service management compliance